Application form issues can occur for a multitude of different reasons, some of the reasons you could be having issues could be the following:

WIFI connection

  • Device used
  • CV uploaded 
  • Web browser 
  • Outdated browser 
  • Outdated device 

There are some solutions to these issues; please see the below for potential solutions. 

  • Ensure you have a stable WIFI connection.
  • Ensure your device is up to date and on the most recent version of Windows.
  • Ensure that your CV is in a recognisable format; we recommend uploading it in a Word or PDF format with a maximum size of 5MB 
  • Ensure that your web browser is up to date and that you do not have too many browsers open; clearing your cache is an excellent way to avoid any potential issues. I have put more information under the header, 'clearing your chache.'
  • Try to apply to the role using a different device. 


Clearing your chache. 

  1. Log out of your account.
  2. Clear your cache by pressing Ctrl+F5 on most browsers, or follow the instructions for a full cache clear here:
  3. If that doesn't work, try opening a private browser (incognito mode)
  4. If it still doesn't work, try using a different browser.