Application form issues can occur for a multitude of different reasons, some of the reasons you could be having issues could be the following:
- Device used
- CV uploaded
- Web browser
- Outdated browser
- Outdated device
There are some solutions to these issues; please see the below for potential solutions.
- Ensure you have a stable WIFI connection.
- Ensure your device is up to date and on the most recent version of Windows.
- Ensure that your CV is in a recognisable format; we recommend uploading it in a Word or PDF format with a maximum size of 5MB
- Ensure that your web browser is up to date and that you do not have too many browsers open; clearing your cache is an excellent way to avoid any potential issues. I have put more information under the header, 'clearing your chache.'
- Try to apply to the role using a different device.
Clearing your chache.
- Log out of your account.
- Clear your cache by pressing Ctrl+F5 on most browsers, or follow the instructions for a full cache clear here: https://www.lifewire.com/how-to-clear-cache-2617980
- If that doesn't work, try opening a private browser (incognito mode)
- If it still doesn't work, try using a different browser.